• Gift Certificates ordered through our Website will be delivered automatically by electronic
means to the email address you specify at the time of order. Our Gift Certificates include unique
numbers and configurable patterns.
• A Gift Certificate cannot be used to purchase a further Gift Certificate.
• When ordering a Gift Certificate, you should ensure to enter the recipient’s email address
correctly. We cannot be held responsible if the address is entered incorrectly and someone other
than the intended recipient uses the Gift Certificate.
• Site offers and promotions (including gifts with purchase and discounts) do not apply when
purchasing gift vouchers.
• Vouchers are valid for the treatments as described on the voucher and cannot be exchanged
or refunded.
• All Gift Certificates are dated and expire as per the date as highlighted on the voucher
• Gift Certificates cannot be exchanged for cash.
• We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without
permission and no replacement will be provided in these circumstances.
• Gift certificate bookings must be made in advance and will be subject to availability