You must bring a copy of your voucher into the salon before your treatment commences or when purchasing products.

Cancellation Policy:
We operate a cancellation policy.

24 hours notice is required if you need to cancel or change your appointment, otherwise the late cancellation costs as laid out below will be charged.

If we receive less than 24 hours notice, we will endeavour to fill your appointment with another client and if we are successful you will not be charged a cancellation fee.

If we receive less than 24 hours notice and we are not able to fill the slot, then you will incur a charge of 50% of the full treatment value.

If you fail to show for the appointment without advising us, your treatment(s) will be charged at full cost.

Course appointments that are missed or cancelled late will automatically be deducted from course records.

If you are using a gift voucher, the above applies and will be deducted off your gift voucher total.

Thanks for your understanding.