-Vouchers ordered through our Website will be delivered automatically by electronic means to the email address you specify at the time of order.
-Vouchers cannot be used to purchase another voucher.
-When ordering a voucher, you should ensure to enter the recipient’s email address correctly. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the voucher.
-Salon offers and promotions do not apply when purchasing gift vouchers.
-Vouchers are valid for the amount/treatments as described on the voucher and cannot be amended, exchanged or refunded.
-If the voucher offers more then one treatment the treatments cannot be redeemed separately and must be redeemed on the same day by the same person.
-Gift vouchers are valid for 6months from purchase
-We do not extend any vouchers so be sure to use them within the time frame. (in the event of another lockdown vouchers will be extended by the amount of weeks the salon is closed for)
-Gift vouchers cannot be exchanged for cash.
-We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
-Gift voucher bookings must be made in advance and will be subject to availability.
-Cancelling with less than 24 hours notice or moving the appointment more than once within 24 hours notice will void the voucher.