Heaven at number 7
Head Office: 7 Victoria St
Tel: 01784 432855 (main)
We have 2 salon branches: Englefield Green and Virginia Water. Vouchers are generally valid at both salons unless shown otherwise on individual offers.
Our opening hours are 6 days per week, Mon-Sat, from 9am. Late nights till 8 available Tuesdays, Wednesdays and Thursdays. Check with individual salons when booking.
Please remember to use your voucher within the validity period, as, with regret, expired vouchers cannot be accepted. We recommend making your booking with plenty of notice before your desired date/time, as certain days/months can get very busy, leaving you with less choice of appointments.
We kindly remind clients that we do require at least 24 hours notice if you are unable to attend your appointment - this is out of courtesy to our hard-working therapists, who struggle to fill late cancellations. Should you be unable to attend and fail to notify us, 50% of the value of your voucher will be redeemed as a cancellation charge (or no show fee). We do send email reminders 24 hours before your appointment to help remind you, so make sure we have your correct email address to avoid confusion.
To ensure you receive the full time for your appointment, we ask that you arrive at the salon in good time - and 10 mins early if this is your first visit, so time is available to complete a client safety questionnaire. If you are delayed, we will always do our best to accommodate you, but if there is another client booked in immediately after your appointment, sadly your time will be reduced to fit in the available time.
Should you have any questions at all, we would be delighted to talk on the phone or via email.